The app makes no sound. What is wrong?

  • For iPhone: Ensure the ringer volume is on and not on vibrate. The sound will not work when the ringer is on vibrate.
  • For iPad:
    1. Go to “Settings”on “General” settings, tap “Sounds”, then tap and drag the slider to adjust the volume.
    2. The slide switch on the right side of your iPad can be configured as either a rotation lock or to mute some iPad sounds and alerts, including app audio (but not music). To change the slide switch function, go to Settings > General > Use Slide Switch. Press home again to exit the taskbar. For more information see: http://support.apple.com/kb/HT4085
  • If you need any other help with any of our apps, please contact us

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